The purpose of the OACYC Complaints and Disciplinary procedure is to provide a mechanism for individual members, organizations and/or members of the public who receive services by a current member of the OACYC who may have breached their professional code of ethics, or has discredited the profession through misconduct, mistreatment, or misrepresentation.
The OACYC will provide a structure that will address such alleged complaints in a fair, effective and promptly process and will make a report on findings and recommended sanctions and corrective actions to the parties involved.
DEFINITIONS OF TERMS:
Professional Misconduct: Behaviour outside of the bounds of what is considered acceptable or worthy of membership of a governing body of a profession.
Incompetency: The quality or condition of being incompetent with lack of ability, and not possessing the necessary ability, skill, etc., to do or carry out the responsibilities associated with professional child and youth work.
Incapacity: The lack of ability, qualification, or strength to carry out his or her professional responsibilities.
Sexual Abuse: The engagement of sexual contact upon a person by forcible compulsion.
Other: Any other complaint that is not outlined within the defined terms above. The OACYC will however determine if complaints under this category are valid.
There are 3 levels to the present complaint process, depending on the severity/complexity/etc. of the complaint:
Level One Complaints= The Vice President is able to deal with issue without further “other” involvement.
Level Two Complaints= The Vice President contacts the President for assistance/direction regarding concern; no further “other” involvement.
Level Three Complaints= The Vice President and President present complaint to Board of Directors for full investigation of complaint.
All complaints begin with the following procedure:
After Hearing – Closed Session for Board
The Board will meet in private to discuss openly all the “evidence” given. All material and discussion relating to the “Defendant” member and complainant/s is strictly confidential to the Members of the Board.
If the Board can make decisions and/or conclude from evidence whether or not complaint is valid, motions will be made setting out findings and / or sanctions. Motions will require the unanimous consentof the Board Members. If further investigation, questions arise a plan of direction for Vice President will be designed with time lines included for re-submission to the Board.
The “Defendant” and complainant will be notified in writing within (45) of any further investigative need (and subsequent time lines) or the summary of Boards findings, decisions, reasons and any resultant Motions/Sanctions.
In an effort to be fair and equitable, the OACYC is willing to consider appeals made by members about whom complaints have been made. A member may make a formal appeal of the decision or any sanctions imposed by the Vice President and the Board.
Click here to Download Complaint Form